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Pacer Staffing
Health Information Services Technician
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Job Description
Health Information Services Technician (Torrance, CA, 90504) | 07/23/26
Job Description Job Title:
Health Information Services Technician Location:
Torrance, CA 90504
Duration:
13 weeks
XXXX:
XXXXXXXXXXX/hr Working Schedule:
Day Shift || 8:00 AM - 4:30
PM Job Summary:
Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required -response timeframes and in accordance with State and Federal requirements and HIPAA regulations.
Address customer inquiries for patient information, assists callers with making record requests and general customer service.
Educate customers on information confidentiality and privacy regulations.
Receive and prioritize customer requests from multiple sources and work them through the appropriate systems to completion within required response timeframes and in accordance to State and Federal requirements and HIPAA regulations.
Identifies and responds appropriately to both internal and external customer needs utilizing available resources
Required:
Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e-fax., use of PDF application
At least 3 years of relevant experience
Processing medical records requests for patients, doctors' offices, law offices, attorneys, etc.
EPIC/ROI
(release of information module in EPIC) experience min 1 year required
Some knowledge of HIPAA and Release of Information
Kofax, use of PDF application
Preferred
RHIT/RHIA
but no licensure required
HS Diploma/GED