Requisition No:

880724

Agency:

Department of Health Working Title:

OPS HEALTH INFORMATION SPECIALIST - 64911201

Pay Plan:

Temp Position Number:

64911201

Salary:

$20.00/

HR Posting Closing Date:

08/06/2026 Total Compensation Estimator Tool

OPEN COMPETITIVE

This is a part-time position working 29 hours per week. This position is assigned to the Health Information Management (HIM) Office as an OPS Health Information Specialist with the Department of Health Collier County (DOH-Collier). The incumbent must be able to work with a team and must be able to communicate effectively with clients and representatives from 3rd party insurance companies, Medicaid, and Medicare for the verification of insurance and coverage. Additionally, this position serves as a key member of a health information management team responsible for client scheduling, registration, clinic check-in/check-out, fee collection and other billing functions. Contributes to the organization's culture of performance excellence by actively seeking to improve personal and organizational performance through measurement, analysis, knowledge management, and processes improvements and participation in performance management committees, councils, and/or workgroups. Continuously demonstrates the Department's ICARE values. This position reports to the

OFFICE OPERATIONS MANAGER II - SES

Your Specific Responsibilities:

Provides customer service in person and over the phone Calls clients to remind them of their appointments Makes clinic appointments utilizing Health Management System (HMS) Registers clients for service in HMS Determines financial eligibility and payment status Enters services into the service and billing module in HMS Makes copies of Medical Records as requested by authorized personnel Verifies payment source for each client prior to visit Registration of children in FL Shots Verification of Medicaid, Medicare, and 3rd party insurance participation Perform cashiering duties for client payment services. Time sheet and EAR entry within the required time frame Subject to emergency duty in the event of a natural disaster Completion of all mandatory or assigned trainings within the required time frame

Required Knowledge, Skills, and Abilities:

Knowledge of administrative and clerical procedures and systems Knowledge of and sensitivity to cultural and linguistic competence. Knowledge of basic arithmetic Skilled in using personal computers, various software, email, and database management Skilled in typing and the use of word processing equipment Skilled in the use of computers, specifically Microsoft applications (Word, Excel, Outlook, etc.) Ability to operate basic office equipment including a switchboard phone system, fax machine, copiers, and printers Ability to interact with the public and other DOH staff in a professional, courteous, and effective manner Ability to organize and maintain filing systems Ability to effectively communicate in writing and verbal Ability to establish and maintain effective working relationships with others Ability to handle telephone calls in a courteous and effective manner Ability to be resourceful and proactive when issues arise Ability to work independently Ability to follow instructions Ability to review data for accuracy and completeness Ability to accurately enter data into client management system and retrieve information and use search tools Ability to serve a diverse population Ability to work flexible hours to meet needs of department or program Ability to apply continuous quality improvement tools and techniques to monitor outcomes and improve deficiencies

Qualifications:

REQUIRED

Fluency in English and Spanish (both verbal and written). Possession of a valid driver's license and reliable transportation. Able to lift 25 pounds and climb on small ladders. Incumbent may be required to work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency duty required of the incumbent includes working in special needs or Red Cross shelters, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural This position requires the incumbent to come into the office daily.

PREFERRED

High school diploma or equivalent

GED Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration:

We use teamwork to achieve common goals & solve problems.

A ccountability:

We perform with integrity & respect.

R esponsiveness:

We achieve our mission by serving our customers & engaging our partners.

E xcellence:

We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Immokalee, Florida The Benefits of Working for the

State of Florida:

Working for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available: State of Florida 401(a) FICA Alternative Plan (mandatory) Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office) Workers' Compensation (mandatory, if needed) Reemployment Assistance (Unemployment Compensation) (mandatory, if needed) Deferred Compensation (voluntary) Employee Assistance Program (voluntary) And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process. This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.

Note:

You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility. Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days. All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location:

IMMOKALEE, FL, US, 34142

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