Overview Quest Counseling and Wellness is seeking a dedicated and organized Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a behavioral health environment. This role requires a strong understanding of medical terminology and excellent communication skills to ensure smooth operations within the office.

Key Responsibilities:

Greet and assist patients in person and over the phone in a courteous and professional manner Schedule and manage patient appointments with accuracy Collect co-pays and other patient payments Communicate effectively with healthcare providers regarding patient needs and appointments. Maintain patient records and confidentiality in compliance with HIPAA regulations Perform all duties in line with clinic policies and procedures Handle sensitive information with discretion Assist with administrative tasks including filing, faxing, light cleaning and managing office supplies. Requirements 1-2 years of experience as a Medical Receptionist in a healthcare setting (preferred) Proficiency in medical terminology, HIPAA regulations , and basic understanding of ICD/CPT coding (highly preferred) Strong computer skills, including Microsoft Word, Excel, Google Sheets, and Google Docs Excellent interpersonal and communication skills Exceptional organizational and time management abilities Capable of multitasking and working under pressure Detail-oriented with strong problem-solving skills Professional demeanor and a passion for healthcare excellence

Pay:

$18.00 - $23.00 per hour

Benefits:

Paid sick time Paid time off Ability to

Commute:

Fairbanks, AK (Required) Ability to

Relocate:

Fairbanks, AK:

Relocate before starting work (Preferred)

Work Location:

In person