www.

ENTspecialistsAK.com

Primary Duties:

Answer incoming calls promptly and professionally; route calls to appropriate personnel or take accurate messages. Manage multi-line phone systems. File patient charts and maintain organization of miscellaneous patient information. Demonstrate comprehensive knowledge of practice services and procedures. Efficiently manage multiple tasks and prioritize responsibilities. Ensure thorough follow-through on all assigned tasks.

Responsibilities:

Schedule patient appointments according to established guidelines and manage appointment calendar effectively. Monitor and respond to messages left on the main phone line throughout the day. Inform new patients about required forms available on the practice's website to expedite check-in process. Maintain supplies for copiers/printers; load paper as needed. Verify accuracy of demographic and insurance information for all patients. Ensure patient charts are properly labeled and sorted for efficient rooming. Coordinate timely receipt of written referrals for new patients' appointments. Provide copies of chart notes upon patient request. Prepare files for established patients scheduled for the following day. Coordinate after-hours phone coverage with answering service; communicate relevant details regarding on-call schedule and coverage arrangements. Contact patients to schedule follow-up appointments and necessary testing. Adhere strictly to HIPAA guidelines and maintain patient confidentiality. Start work promptly at 8:00 AM and demonstrate punctuality. Collaborate effectively with colleagues and assist in all areas of the practice as needed. Foster a positive work environment through teamwork and professional conduct.

Job Type:

Full-time Pay:

From $18.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Experience:

Medical receptionist: 1 year (Required) Customer service: 3 years (Preferred) Ability to

Relocate:

Wasilla, AK 99654: Relocate before starting work (Required)

Work Location:

In person