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Bayside Women's Health

Medical Receptionist/Front Desk

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$36,833 / year median in Alabama

+11% projected growth

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Job Description

Medical Receptionist/Front Desk Bayside Women's Health Fairhope, AL Job Details Full-time 4 days ago Benefits Free parking Health insurance Dental insurance Paid time off Vision insurance Bereavement leave Retirement plan Qualifications HIPAA Filing Medical coding experience in physician offices Medical scheduling Electronic health record (EHR) management for billing and coding Multi-line phone systems Medical terminology Full Job Description Job Summary We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be responsible for managing front desk operations, ensuring a welcoming environment for patients, and providing essential administrative support within a medical office setting. This role requires proficiency in various electronic health record (EHR) systems and a strong understanding of medical terminology and coding. Duties Greet patients and visitors in a friendly and professional manner. Schedule appointments and manage the clinic's calendar efficiently. Verify patient insurance information and handle medical collections as necessary. Maintain accurate medical records and ensure compliance with HIPAA regulations. Process patient intake forms and conduct documentation reviews for completeness. Assist with billing processes, including CPT coding, ICD-9, and ICD-10 coding. Utilize EHR systems AthenaOne & EPIC for patient management. Handle multi-line phone systems to address patient inquiries and concerns promptly. Collaborate with healthcare providers to facilitate care plans and ensure quality patient service. Perform clerical duties including filing, typing, and maintaining organized office records. Skills Proficient in medical terminology, insurance verification, and medical billing practices. Experience with EHR systems such as Epic & Athenahealth or similar platforms. Strong understanding of HIPAA regulations to protect patient confidentiality. Excellent customer service skills with a focus on patient satisfaction. Ability to work effectively in a fast-paced environment while managing multiple tasks. Bilingual abilities are a plus to enhance communication with diverse patient populations. Strong computer skills including Microsoft Office proficiency and 10-key typing experience. Previous experience in a medical office or clinic setting required. •
Job Type:
Full-time Benefits:
Bereavement leave Dental insurance Free parking Health insurance Paid time off Retirement plan Vision insurance
Work Location:
In person