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Shoals Pediatric Group
Medical Receptionist/referral specaialist
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Job Description
Overview Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, handle patient inquiries, and ensure smooth communication between patients and medical staff. Your proactive attitude and attention to detail will contribute to delivering exceptional patient service and supporting efficient clinic operations. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a fast-paced healthcare environment. Responsibilities Greet patients and visitors warmly, providing excellent customer service while managing check-in and check-out procedures Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) Verify insurance coverage, perform insurance verification, and assist with billing processes including medical collection efforts Manage multi-line phone systems with professionalism, demonstrating strong phone etiquette and communication skills Handle all referrals for the office Maintain accurate medical records by reviewing documentation, filing paperwork, and updating patient information Assist with medical coding tasks including CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding to ensure proper billing and compliance Qualifications Proven experience as a Medical Receptionist or in a similar medical office role with clinic or dental office experience preferred Excellent computer skills Exceptional organizational skills with the ability to review documentation accurately and handle multiple tasks efficiently Strong interpersonal skills with a focus on patient service, phone etiquette, and clerical support in a fast-paced settingThis role is ideal for motivated individuals eager to contribute to quality healthcare delivery while advancing their administrative expertise. We are committed to fostering a positive work environment that values your dedication and professionalism. All positions are paid roles that support your career growth in the healthcare industry.