• Front Desk / Patient Coordinator
• We Want YOU on Our Team!

!! Are You a People Person Who Can Handle the Pressure? We are looking for a friendly, confident, compassionate, quick-thinking, and energetic Front Desk / Patient Coordinator to join our pediatric and family medicine team! If you are the kind of person who can juggle five things at once, stay calm when the phones are ringing, smile when the waiting room is busy, and handle a difficult conversation without losing your cool , we want to meet you!

• $16.5
• 20 PER HOUR Starting pay depends on experience and qualifications. No medical experience? That's okay! Medical office experience? Great! CMA certification? Big plus! Excellent customer service skills and the right personality? That's what we're really looking for!
• What Makes Someone Great for This Job? We are looking for someone who is: Compassionate
• You genuinely care about patients and families. Customer-focused
• You understand that great service matters. Quick-thinking
• You can figure things out when the unexpected happens. A multitasker
• You can keep several things moving without becoming overwhelmed. Confident
• You can handle challenging conversations professionally. Calm under pressure
• Busy days don't easily rattle you. Personable and witty
• You bring positive energy and personality to the office. A team player
• You understand that everyone helps when the office gets busy. Organized and detail-oriented
• You don't let important details fall through the cracks. Dependable
• Your team can count on you.
• We Need Someone Who Can Handle Tough Situations Working in pediatrics and family medicine means working with children, parents, and families —and occasionally dealing with stressful or emotional situations.

We need someone who can listen, show compassion, explain things clearly, and stand their ground when necessary without being rude or confrontational.

If your approach is:

"I can be kind AND confident." "I don't take difficult interactions personally." "I can solve problems instead of making them bigger." "I don't fall apart when things get busy." Then you may be exactly the person we're looking for!

• What You'll Do As our Front Desk / Patient Coordinator, you will help keep the office running smoothly by: Greeting patients and families warmly.

Checking patients in and out. Answering phones and assisting patients with questions. Scheduling and confirming appointments. Verifying patient demographic and insurance information. Collecting copays and other patient payments. Handling patient concerns professionally and compassionately. Communicating with parents, patients, pharmacies, insurance companies, and other healthcare offices. Managing referrals, authorizations, medical records, and paperwork. Entering and updating information in our EMR/EHR system. Scanning and uploading documents. Maintaining HIPAA and patient confidentiality. Keeping the front desk and waiting area organized. Working closely with our physicians, nurses, CMAs, and other team members. Helping wherever needed to keep the day running smoothly. + Medical Experience Is a PLUS — Not a Requirement You do NOT need to be a CMA or have previous medical-office experience to apply. We are willing to train the right person .

Preferred experience includes:

Medical receptionist Front desk Patient coordinator Customer service Healthcare Pediatric office Family medicine Primary care CMA / Certified Medical Assistant EMR/EHR Insurance verification Appointment scheduling

• What We Offer $16.5
• 20/hour depending on experience Health insurance Dental insurance Vision insurance 401(k) matching Paid time off (PTO) Friendly and supportive team Training and opportunities to learn A workplace where your contribution matters
• Why Work With Us?

We are a pediatric and family medicine practice , so every day is different. You will have the opportunity to build relationships with patients and families and become an important part of their healthcare experience. We want our team members to enjoy coming to work , support each other, laugh together, and take pride in providing excellent care and customer service. If you are looking for a workplace where your personality is valued, your ideas are heard, and you can grow , we would love to hear from you. !!

APPLY TODAY!

Don't worry if your resume doesn't check every box. If you are smart, dependable, compassionate, confident, hardworking, and great with people , we encourage you to apply. CMA or medical-office experience is a plus — but the right attitude and personality are even more important.

Pay:

$16.50

• $20.

00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Medical receptionist: 1 year (Preferred)

License/Certification:

Certified Medical Assistant (Preferred) Ability to

Commute:

Harvest, AL 35749 (Preferred)

Work Location:

In person