Responsibilities Greet and check in patients in a friendly and professional manner Answer incoming phone calls and assist patients with questions Schedule and confirm patient appointments Check patients in and out Collect copays and patient balances Verify and update patient demographic and insurance information Scan, fax, and organize medical records and referrals Communicate with referring physician offices Assist with general front-office and administrative duties Maintain patient confidentiality and follow HIPAA requirements Qualifications Strong computer skills are required - must be comfortable navigating multiple computer programs, learning new software, and performing daily tasks efficiently in a digital environment Friendly, professional, dependable, and punctual Strong communication and customer service skills Comfortable answering phones and interacting with patients Organized, detail-oriented, and able to multitask in a busy medical office Able to learn new systems and procedures quickly Willing to assist with a variety of front-office responsibilities as needed Previous medical office, healthcare, or medical receptionist experience is a plus