Job Description If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy and Balance Centers has a Medical Administrative Specialist opening in El Dorado, AR As the first and last person our amazing patients see when they enter an d leave our facility, your role as Medical Administrative Specialist is central to our daily operations. Here, you will join a champion team of Therapist who work together to help patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply today! Responsibilities Schedules appointments, coordinate evaluations and enters appointment dates/time into Prompt EMR. Follows scheduling rules put in place by payors and company. Answer multi-phone line Greet patients Gather new patient data; keep track of all patient referrals Disseminate information to patients; act as a go-between for patients and physicians Collect all payments; insurance verification Act as a patient liaison, answer any questions from potential or current patients Collect new patient intake information; track all clinic referrals Fax reports to physicians; keep a log of incoming reports Verify Insurance and track insurance-covered visits; take copayments Communicate with the Client Care Specialist Manager and clinicians about scheduling/patient arrival Skills & Qualifications High school diploma or equivalent Valid driver's license Reliable transportation Great communicator and multitasker, detail-oriented Positive attitude, good work ethic, integrity and empathetic toward people that are in pain Valid DL Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Friendly, outgoing personality with pleasant disposition who cares about others.