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Advanced Orthopaedic Specialists

Medical Receptionist/Front Desk

Pay: $12–$15/hr

Posted: 5 weeks ago

Location: Fayetteville, AR (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/26/2026

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$37,253 / year median in Arkansas

+21% projected growth

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Job Description

Responsible for daily function of the scheduling office and assisting with patient needs at check in and check out, in the office and on the phone.

ESSENTIAL DUTIES AND RESPONSIBILITIES 1.

Greet patients in polite, prompt & helpful manner. Provide necessary instructions and direction. 2. Update patient information, provide any necessary forms needing completion, obtain medical records, updated insurance information, schedule/cancel/reschedule patients, etc. 3. Answer phones in pleasant manner and accommodate patient needs. 4. Collect patient co-pays 5. Schedule radiology and/or procedures, as directed. 6. Prepare appointment schedules to provide physicians with accurate list of patient workload. 7. Request historical medical records from referring provider or primary care physician as needed for treatment of the patient. Which include but are not limited to lab work, past radiology reports, consult notes, surgical notes, office visit summaries etc. 8. Use effectively the current operating system for Electronic Medical Records including appointment management and use of system for scheduling properly 9. Maintain adequate level of office supplies 10. Address questions in regards patient appointments 11. Maintain patient confidentiality and compliance with HIPAA laws and regulations 12. Manage daily tasks and clinical inbox 13. Answer and respond to referrals and voicemails 14. Perform any other related duties as required or assigned.

EDUCATION AND EXPERIENCE

Mental alertness and adaptability to office and field area work routines. Equivalent to four years high school or GED, plus 0 to 6 months related experience or training. Or equivalent combination of education and experience.

ADDITIONAL INFORMATION

Experience:

Minimum of six months receptionist experience, preferably in healthcare setting, and experience with office equipment

Job Type:

Full-time Setting:

Medical, Orthopaedic Typical end time: 4-5

PM Work Remotely No Pay:

$12.00 - $15.00 per hour

Benefits:

401(k) 401(k) matching Health savings account Paid time off

Work Location:

In person