Medical Receptionist East Valley Diabetes & Endocrinology, PLC - 2.8 Gilbert, AZ Job Details Full-time $19 - $24 an hour 19 hours ago Benefits Health insurance Paid time off Vision insurance 401(k) matching Qualifications Teamwork Phone communication HIPAA Client file management Medical coding experience in outpatient clinics Medical scheduling Administrative experience Documentation tools Electronic health record (EHR) management for billing and coding Health record chart audits Health information regulatory compliance Document review Typing Productivity software 10 key typing Clinical confidentiality policies Clinical documentation standards Managing patient records Healthcare coding investigations Medical terminology Medical debt collection accounts Documentation review File organization Office phone management Medical record review for billing accuracy Documentation reviews Patient collections management Office record organization Full Job Description Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team! In this vital role, you will be the friendly face and organized voice of our practice, ensuring smooth daily operations and exceptional patient service. Your energetic approach will help create a welcoming environment while managing essential administrative tasks, appointment scheduling, and medical record management. If you thrive in a fast-paced setting and possess strong computer skills, medical terminology knowledge, and a passion for healthcare support, this is the perfect opportunity to make a meaningful impact in patient care. Duties Greet patients warmly and assist with check-in and check-out procedures using Electronic Health Records (EHR) systems-eClinicalworks Schedule appointments efficiently while managing calendar updates and patient flow Verify insurance coverage, process payments, and handle medical collections with accuracy and professionalism Maintain and update patient records, ensuring compliance with HIPAA confidentiality policies and health information management standards Review documentation for accuracy, including CPT coding, ICD-9/10 coding, and billing details for Medicare or other insurance providers Answer multi-line phone systems with excellent phone etiquette, directing calls appropriately and providing outstanding customer service Support clinical staff by managing medical records requests, filing documents, and assisting with clinical documentation review Utilize Microsoft Office tools for administrative support tasks such as data entry, report generation, and correspondence Requirements Proven experience as a Medical Receptionist or in a similar medical office role with clinic experience preferred Strong knowledge of EMR/EHR systems - eClinicalWorks Familiarity with medical billing procedures including medical collection processes and health insurance knowledge Understanding of HIPAA regulations and clinical confidentiality policies to ensure patient privacy at all times Proficiency in medical terminology, CPT coding, ICD-9/10 coding, and documentation review processes Excellent computer skills including typing (10 key typing), Microsoft Office applications, and electronic health records management Bilingual abilities are highly valued to serve diverse patient populations effectively Exceptional organizational skills with attention to detail in filing, medical records management, and office administration Ability to handle phone communication professionally while maintaining a positive attitude in a busy environment Prior dental clinic experience is a plus but not required Join our team where your enthusiasm meets purpose! We are dedicated to supporting your growth through comprehensive training on EMR/EHR systems like Epic or Meditech. Enjoy working in a collaborative environment that values your contributions to delivering outstanding patient care. This paid position offers an exciting chance to develop your skills in medical office management while making a real difference in people's lives.

Pay:

$19.00 - $24.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Health insurance Paid time off Vision insurance

Work Location:

In person