Medical Receptionist | Bilingual English/Spanish RX‑O2 Hyperbaric Clinics is Arizona's largest hyperbaric oxygen therapy facility, proudly serving the Valley for more than 22 years. With tens of thousands of treatments provided and a five-star patient reputation, we are looking for a warm, organized, and dependable Medical Receptionist to help ensure every patient receives exceptional care from their first phone call through the end of their visit. This is more than a front-desk position. You will be an essential part of the patient experience, helping patients feel welcomed, informed, and supported while keeping communication flowing smoothly between our patients, clinical team, and referring providers. What You'll Do Welcome patients, families, and visitors with a professional, caring, and positive attitude. Answer incoming calls, respond to patient questions, and provide excellent phone service. Schedule, confirm, and adjust patient appointments using our electronic medical record system. Collect payments, maintain accurate account information, and assist with patient checkout. Coordinate referrals with outside providers and follow up on outstanding referral needs. Communicate incoming patient needs, scheduling details, and important updates with the clinical team. Help maintain accurate patient records while protecting confidentiality and following HIPAA requirements. Assist with front-office organization, data entry, spreadsheets, reports, and daily administrative tasks. Support a smooth, welcoming clinic environment in a fast-paced medical setting.

Optional:

Assist with clinic social media and community-facing content if that is an area you enjoy. What We're Looking For Fluent in both English and Spanish is required. Prior experience in a medical office, healthcare environment, or patient-facing administrative role is strongly preferred. Outstanding customer service skills and a genuine ability to connect with people. Professional phone etiquette, clear communication, and strong follow-through. Comfortable using electronic medical records, scheduling systems, Microsoft Office, and spreadsheets. Highly organized, detail-oriented, reliable, and able to manage multiple priorities. A team-first attitude and the ability to communicate effectively with patients, providers, and coworkers. Understanding of HIPAA and patient confidentiality expectations. Interest in hyperbaric medicine, wellness, and helping people through their recovery and health journey is a plus. Why RX‑O2? At RX‑O2, our patients come to us for a high level of care, safety, and personal attention. Our reception team plays a major role in creating that experience. You will work alongside a dedicated clinical team in a growing, respected organization that values professionalism, compassion, and doing things the right way. If you enjoy helping people, take pride in staying organized, and want to be part of a clinic that makes a meaningful difference for patients every day, we would love to meet you.

Job Type:

Full-time Language Requirement:

Fluent English and Spanish required

Experience:

Medical reception or healthcare administrative experience preferred

Pay:

$18.00 - $21.00 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Employee discount Health insurance Health savings account On-the-job training Paid sick time Paid time off Paid training Referral program Wellness program

Work Location:

In person