Busy private practice specializing in Gynecology, Urogynecology, Holistic/Functional medicine and Medical Aesthetics has an immediate need for an experienced and excellent front-office receptionist / Schedular.
Qualifications:
Excellent Phone Skills, appointments and scheduling Prior experience woking in a call center-like setting able to handle a high volume of calls. Prior experience working in Medspa, Medical Aesthetics clinics Excellent customer service skills Full knowledge of Insurance (Medicare, PPO, HMO) Knowledge of all OB-Gyn terms, conditions and procedures EMR experience is a MUST (eClinicalworks is a plus) Appointments, Eligibility verification and Authorizations with
Medicare, Medical, PPO and HMO/IPA Responsibilities:
Attend, triage and handle a high volume of incoming calls. Discuss cash paying patients the fees, payment plans and collect appropriate fees Make appointments towards daily goals as per the scheduling templates. Adjust appointments as per condition, which doctor to see and which location. Minimize no-shows and reschedules. Patient check-in/Out Collect, record and report copay, deductibles and other dues Eligibility verification, Benefits check, and authorization (HMO, PPO, Medicare) Manage all providers and resources scheduling across two locations Fill in for back office for MA duties as needed
Pay:
$20.00 - $23.00 per hour Expected hours: 40.0 per week