We are looking for an experienced, friendly, and highly organized Dental Front Office Coordinator to join our growing dental practice. We are seeking someone who genuinely enjoys working with patients, communicates confidently, and takes ownership of keeping the front office running smoothly. The ideal candidate is dependable, detail-oriented, professional, and comfortable working in a busy dental environment. You should be able to provide an excellent patient experience while effectively managing scheduling, insurance, treatment coordination, and day-to-day front office responsibilities. Responsibilities Greet patients warmly and provide an exceptional patient experience from check-in through check-out Answer and manage incoming phone calls, texts, and patient inquiries Schedule and confirm patient appointments while maintaining a productive schedule Fill cancellations and open appointment times proactively Check patients in and out and collect copays, deductibles, and patient balances Verify dental insurance eligibility, benefits, and coverage Accurately enter and maintain patient and insurance information Present treatment plans and discuss estimated patient financial responsibility Assist patients with scheduling recommended treatment Follow up with patients regarding unscheduled treatment and overdue appointments Submit and follow up on insurance claims as needed Monitor outstanding patient balances and assist with collections Maintain accurate patient records and documentation Communicate effectively with doctors, hygienists, assistants, and other team members Help maintain an organized, efficient, and positive front office environment What We're Looking For Previous dental front office experience strongly preferred Knowledge of dental terminology, insurance, and treatment plans Experience with dental practice-management software; Dentrix experience is a plus Strong communication and customer-service skills Comfortable discussing treatment costs and collecting payments Excellent attention to detail and organizational skills Ability to multitask and prioritize in a busy environment Reliable, punctual, and accountable Professional appearance and communication Positive attitude and team-oriented mindset Someone who takes initiative rather than waiting to be told what needs to be done What We Value Our practice places a strong emphasis on patient experience, teamwork, accountability, and professionalism . We want our patients to feel welcomed and cared for while also operating an organized and productive practice. This position is ideal for someone who enjoys building relationships with patients and wants to be an important part of a dental office—not simply answer phones and schedule appointments. Our Patients are fantastic, generational patients whom we have built strong, amazing relationships with.
Position Job Type:
Full-Time Schedule:
Monday-Friday Compensation:
Competitive hourly compensation based on dental experience
Benefits:
Benefits available for eligible employees If you are dependable, personable, organized, and enjoy helping patients receive the dental care they need, we would love to hear from you. To apply, please submit your resume along with a brief description of your dental front office experience.
Pay:
$23.00 - $27.00 per hour Expected hours: 40.0 per week