Dental Treatment Coordinator/Receptionist( minimum 2 years experience in a dental office)

We are a fast-growing dental office in Placentia seeking an experienced Treatment Coordinator with strong case presentation and follow-up skills. We are looking for a Treatment Coordinator who is outgoing, positive, and enjoys working with patients. The ideal candidate is friendly, professional, and able to build strong rapport with patients while creating a welcoming and supportive environment.

The ideal candidate:

Has 2+ years of dental treatment planning experience Is confident discussing financial arrangements Has a proven track record of high case acceptance Thrives in a production-driven environment

Compensation:

Starting at $25/hr (DOE) Performance-based monthly bonus tied to case acceptance and production growth Growth opportunity into leadership roles Responsibilities Greet patients and visitors in a professional, friendly, and bubbly manner; create a warm, welcoming atmosphere Schedule appointments and manage the clinic's calendar efficiently Answer phone calls, emails, and patient inquiries promptly and courteously Present treatment plans, follow up with patients regarding recommended treatment, and support strong case acceptance Manage patient accounts, follow up on outstanding balances, and handle collections in a professional manner Verify insurance information and process payments accurately Maintain patient records and ensure confidentiality in compliance with HIPAA regulations Assist with administrative and front office tasks to support the dental team Requirements Proficiency in dental software such as Open Dental/Practice Web is preferred Knowledge of dental terminology and common dental procedures Strong customer service skills with a welcoming, professional demeanor Familiarity with front desk operations and multi-line phone systems Ability to multitask and stay organized in a fast-paced environment High case acceptance skills with the ability to confidently close treatment plans Strong sales experience Ability to build rapport with patients Excellent communication and confidence in discussing treatment options and financial arrangements

Job Type:

Full-time Pay:

$25.00 - $28.50 per hour

Benefits:

Dental insurance Employee discount Paid sick time

Work Location:

In person