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The ROADS Foundation, Inc.

Dental Receptionist

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$47,290 / year median in California

+10% projected growth

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Job Description

Join ROADS Community Clinic - Compton's vibrant health care team as a
DENTAL RECEPTIONIST
to make a meaningful difference to our community's most vulnerable members. We are looking for someone who enjoys helping people and working in a fast-paced environment. We are seeking a dependable, patient-focused, and experienced Dental Receptionist to join our dental team. The primary responsibility of this position is to manage front-office operations and provide excellent service to our patients. The ideal candidate will have strong experience with dental scheduling, insurance verification, treatment plan coordination, and patient financial responsibilities. Experience working in an FQHC, CHC, community health center, or other public health setting is strongly preferred. Spanish/English bilingual proficiency is strongly preferred. Key Responsibilities Front Office / Patient Coordination Manage patient scheduling, rescheduling, cancellations, and appointment confirmations. Verify dental insurance eligibility and benefits. Obtain and maintain accurate patient demographic, insurance, and health information. Review treatment plans with patients and assist with explaining recommended treatment and associated costs. Discuss patient financial responsibilities and payment options. Collect and accurately document patient payments. Assist with treatment plan coordination and patient follow-up. Maintain accurate and complete patient records. Answer telephone calls and respond to patient questions and concerns professionally. Coordinate closely with dentists, dental assistants, and other clinic staff. Maintain an organized and welcoming reception area. Follow clinic policies, procedures, HIPAA requirements, and applicable regulatory standards. Qualifications Previous experience as a Dental Receptionist Strong knowledge of dental scheduling, insurance verification, treatment coordination, and patient collections. Comfortable discussing treatment plans and financial responsibilities with patients. Excellent communication, interpersonal, and customer service skills. Strong organizational skills and attention to detail. Ability to multitask and prioritize responsibilities in a busy dental environment. Professional, compassionate, and respectful approach to patients and coworkers. Spanish/English bilingual strongly preferred. Previous FQHC, CHC, community health center, or public health experience strongly preferred. Ideal Candidate The ideal candidate will be a strong front-office dental professional who is organized, dependable, and comfortable working directly with patients. This individual should be able to manage the day-to-day responsibilities of the front desk independently. We are especially interested in candidates who are bilingual in English and Spanish and have experience working in an FQHC, CHC, community health center, or public health environment.
Benefits :
  • $23/hour.
  • Generous incentive compensation plan.
  • Health insurance.
  • Dental insurance.
  • Vision.
  • Health expense reimbursement up to $1000/year.
  • 401K.
  • 401K Match.
  • PTO.
  • Holiday pay.
  • Life insurance.
About The ROADS Foundation ROADS Community Clinic - Compton was the first federally qualified health center in South Los Angeles to provide a full continuum of integrated services, including medical, behavioral health, and dental services. Now with 6 clinics, over 40 providers, and 3 mobile clinics, the ROADS Foundation is continuing its mission to expand access to quality health care for underserved communities.
Pay:
From $23.00 per hour
Benefits:
401(k) 401(k) matching Bereavement leave Dental insurance Health insurance Life insurance Paid jury duty Paid time off Vision insurance
Work Location:
In person