Overview:

We are seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. As a coordinator, you will play a crucial role in ensuring the smooth operation of the patient experience. This is a full-time position with competitive pay and benefits.

Duties:

• Greet patients and visitors in a professional and friendly manner
• Answer phone calls, schedule appointments, follow up on patient inquiries
• Maintain accurate patient records using electronic medical record systems
• Coordinate with medical staff to ensure efficient patient flow
• Present patient treatment plans and coordinate scheduling
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Communicate, to manager, any patient concerns or complaints in a timely and professional manner

Skills:

• Previous experience as a medical receptionist or dental receptionist is preferred
• Strong knowledge of front desk systems and procedures
• Excellent customer service skills with the ability to handle difficult situations with empathy and professionalism
• Exceptional organizational skills with the ability to multitask and prioritize tasks effectively
• Knowledge of medical scheduling practices and appointment calendars
• Familiarity with medical records and documentation requirements
• Strong attention to detail and accuracy in data entry
• Spanish speaking a plus We offer a competitive benefit package to our full-time team members, which includes: Dental benefits Paid time off for vacation, sick, and company-recognized holidays Robust commuter or parking benefits Staff uniforms Regular team-building events/outings Birthday/work anniversary celebrations Continuing education reimbursement

Note:

All positions must be paid, including internship positions.

Job Type:

Full-time Pay:

$26.00

• $28.

00 per hour

Benefits:

401(k) Health insurance Paid time off Retirement plan

Work Location:

In person