Dental Front Office & Billing Coordinator (Mandarin Speaking)

KIND SMILES

Orthodontics & Pediatric Dentistry is a growing practice in Irvine looking for a warm, upbeat, and dependable front office coordinator. Dental experience and the ability to speak with patients in both Mandarin and English are required. 我们正在招聘一位会说普通话和英语的牙科前台及账单协调员。您将协助家长预约、解答保险和账单问题，并帮助孩子和家人在诊所获得温馨、顺畅的就诊体验。 Our front office sets the tone for each family's visit. We're looking for someone who enjoys welcoming children and parents, communicates clearly, and stays patient and organized throughout a busy day. You should have working knowledge of dental insurance, claims, EOBs, and patient balances. We'll provide training on our practice's systems and processes. Responsibilities Welcome families and help patients check in and out Answer calls and assist families in Mandarin or English as needed Schedule and confirm appointments Help new patients complete intake and registration Review insurance and account information for accuracy Answer routine insurance and billing questions, collect payments, and provide receipts Follow up on claim issues, outstanding balances, messages, and other open tasks Work with the clinical and front office teams to keep visits running smoothly What We're Looking For Ability to communicate comfortably with patients and parents in Mandarin and English At least one year of dental front office experience Dental insurance and billing experience Familiarity with dental terminology, benefits, claims, EOBs, and patient balances A warm, cheerful manner with children and families Strong attention to detail, follow-through, and teamwork Pediatric or orthodontic experience is helpful but not required What We Offer Competitive pay based on experience Paid training and paid time off 401(k) and health insurance stipend A supportive team and opportunities to grow Please apply with your résumé and a brief note about your dental front office experience, billing experience, and Mandarin proficiency.

Job type:

Full-time Work location: In person — Irvine, CA 92618

Job Type:

Full-time Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) Health insurance Paid time off Paid training

Experience:

Dental Office Billing:

1 year (Required)

Language:

Mandarin (Required) Ability to

Commute:

Irvine, CA 92618 (Required)

Work Location:

In person