Medical Front Desk Coordinator Location:

Lafayette, CA Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs.

Essential duties and responsibilities:

Answering phones Converting new leads into patients Rescheduling canceled appointments Maintaining full capacity for all providers through scheduling actions Collecting co-pays Processing medical records requests Completing registration forms Anticipating staff/patient/family needs, and responding with appropriate, high level care Registers and orients all patients to clinic policies Maintain client records

Ideal Candidate:

Must have ability to work through interruptions and multitask independently in a fast-paced environment Must be able to prioritize and multi-task Must be customer focused We are looking for a self starter who can think outside of the box and be a problem solver Must be able to create and maintain trust and confidence with new and existing patients A polished professional appearance is required to be the face of the office Must be computer literate with EMR and Epic Experience. Salesforce a plus.

Minimum Qualifications:

Bachelor's Degree Experience with: Medical Office Administration/Management Sales Customer Service Project Management -scheduling, task organization, proactivity & ability to look/plan ahead Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems)

Other Attributes:

Flexibility and warmth Outstanding verbal & written communication skills Proactive Self-starter Detail oriented Team Player Lover of community, children, & supporting others.

Job Type:

Full-time Salary:

(Salary depends on experience) plus bonus Typical start time: Daily schedules will rotate every other week rotating shifts, 8 am 9 am and 10 am starts with an 8 hour day. Shift rotates every two weeks.

Work Remotely No Job Type:

Full-time Pay:

$26.00 - $32.00 per hour

Benefits:

401(k) matching Flexible spending account Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Supplemental pay types: Bonus pay

Education:

Bachelor's (Required)

Experience:

medical front desk / receptionist : 1 year (Required) project management : 1 year (Preferred) customers relations: 1 year (Required)

Work Location:

In person

Pay:

$26.00 - $32.00 per hour