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Medical Front Office Receptionist

Job

Head and Neck Associates of Orange County

Mission Viejo, CA (In Person)

$41,600 Salary, Full-Time

Posted 1 week ago (Updated 6 days ago) • Actively hiring

Expires 7/12/2026

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Job Description

Medical Front Office Receptionist Head and Neck Associates of Orange County - 2.9 Mission Viejo, CA Job Details Full-time $19 - $21 an hour 3 hours ago Benefits Free parking Health insurance Dental insurance 401(k) Paid time off Uniform allowance Vision insurance Life insurance Retirement plan Qualifications Bilingual Computer operation Customer service Medical office experience Medical scheduling High school diploma or GED Medical administrative support Computer skills Typing Full Job Description Front Office Receptionist/Scheduler Head and Neck Associates is a longstanding single specialty practice with five locations throughout Orange County. We offer an excellent benefit package and a fast paced environment that provides opportunities for career growth!
Duties:
Greets patients and directs them to appropriate departments Answers multiple phone lines; directs calls and takes messages as needed Verifies patient information and insurance eligibility; collects payments Directs patients to complete forms and processes patient-related paperwork Informs provider's assistant of no shows and cancellations Makes follow-up appointments for patients and calls patients to confirm appointments Contacts "bumped" patients and reschedules appointments as appropriate Performs various front-office duties in a fast-paced, customer-oriented clinical environment, as assigned
Education:
High school degree/GED (preferred) or equivalent experience .
Experience:
Minimum:
Medical Office Experience Typing 25 wpm
Computer Experience Preferred:
Experience in medical reception and customer service Bilingual Epic Experience highly desired
Knowledge, Skills, and Abilities:
Customer service oriented Excellent verbal and written communication skills Computer literate Able to type 40 wpm. Detail oriented Capable of working independently as required
Preferred:
Bilingual.
Job Type:
Full-time Pay:
$19.00 - $21.00 per hour
Benefits:
401(k) Dental insurance Free parking Health insurance Life insurance Paid time off Retirement plan Uniform allowance Vision insurance
Medical Specialty:
Allergy & Immunology Otolaryngology Education:
High school or equivalent (Preferred)
Experience:
Computer skills: 1 year (Required) Medical office: 1 year (Preferred) Customer service: 1 year (Required)
Work Location:
In person