Overview Join our dynamic dental practice as a Dental Receptionist, where your energetic and friendly approach will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients, ensuring smooth clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your expertise in medical administrative support and familiarity with electronic health records (EHR) systems will help maintain the highest standards of clinical confidentiality and operational excellence. This paid position offers an exciting opportunity to contribute to a thriving healthcare environment while honing your skills in medical billing, coding, and office management. Responsibilities Greet patients warmly and professionally, creating a welcoming atmosphere at the front desk Schedule appointments accurately using dental practice management software and coordinate patient flow Verify insurance coverage and assist patients with health insurance questions, including Medicare and other plans Manage patient records by updating electronic health records (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Handle medical billing and collections efficiently, ensuring timely processing of payments and follow-up on outstanding balances Review documentation for accuracy, completeness, and compliance with HIPAA regulations and clinical confidentiality policies Answer phones promptly with excellent phone etiquette; direct calls appropriately and take detailed messages when necessary Maintain organized filing systems for medical records, insurance documents, and office supplies Support clinical staff by reviewing care plans, assisting with CPT coding, ICD-9/10 coding, and ensuring proper documentation review Perform general clerical duties including data entry, typing (including 10-key), faxing, copying, and managing office correspondence Skills Proven experience in a medical or dental office setting with strong knowledge of medical terminology and health information management Proficiency in EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; familiarity with electronic health records management Solid understanding of medical billing processes including coding (ICD-10/ICD-9), CPT coding, Medicare procedures, and insurance claim submission Excellent customer service skills with the ability to communicate effectively with diverse patient populations; bilingual abilities are a plus Strong computer skills including Microsoft Office Suite (Word, Excel) for documentation review and administrative tasks Knowledge of healthcare compliance standards such as HIPAA to ensure patient confidentiality at all times Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail in documentation review and office operations Previous clinic or dental office experience is highly preferred; familiarity with medical collection procedures is advantageous Exceptional organizational skills with experience in filing systems, medical records management, and office support functions Embrace this opportunity to be an integral part of a caring healthcare team that values professionalism, efficiency, and compassion. Your dedication will directly impact patient satisfaction and clinic success!

Pay:

$18.00 - $24.00 per hour

Benefits:

401(k)

Work Location:

In person