About Our Practice:

Located in Montebello, CA, our practice has been a cornerstone of the community for over 60 years, delivering excellent orthodontic care and creating beautiful smiles. We pride ourselves on providing a patient-focused, friendly, and supportive environment where our high-performing team collaborates to give every patient the best possible experience. We thrive on efficient systems, affordable care, and high-quality results. If you're ready to join a team that values hard work, teamwork, and being the best part of our patients' day, we'd love to welcome you!

Position Overview:

The Receptionist / Scheduling Coordinator plays a key role as the first point of contact for our patients. This position focuses primarily on patient scheduling, daily scheduling reports, managing missed calls and appointments, insurance verification, and supporting overall front desk operations. You will help ensure a smooth, organized, and welcoming experience for every patient.

Key Responsibilities:

Patient Scheduling:

Schedule, confirm, and adjust appointments while maintaining productive provider schedules and managing daily scheduling reports.

Call & Appointment Management:

Promptly return missed calls, follow up on missed appointments, and keep communication clear and professional.

Insurance Verification:

Verify orthodontic benefits and document accurate insurance information prior to visits.

Payments Collections:

Accept and collect cash or credit card payment using office protocols.

Front Desk Support:

Greet patients, answer phones, process payments, and assist with general administrative duties.

Team Collaboration:

Work closely with the team to maintain efficient systems and seamless patient flow.

What We're Looking For:

Customer Service Excellence:

Friendly, professional, and confident communication skills.

Organization & Detail:

Strong multitasking ability and accuracy in managing schedules and records.

Proactive Mindset:

Reliable, solution-oriented, and eager to learn.

Experience & Skills:

Bilingual Spanish or Cantonese required. Dental/orthodontic experience preferred but not required.

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Retirement plan Vision insurance Ability to

Relocate:

Montebello, CA 90640: Relocate before starting work (Required)

Work Location:

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