Job Overview We are seeking a dedicated and professional Front Desk Receptionist to join our team. This role is essential in providing excellent customer service and administrative support within a medical environment. The ideal candidate will be the first point of contact for patients and visitors, ensuring a welcoming atmosphere while managing various front desk responsibilities efficiently. Responsibilities Greet and assist patients and visitors upon arrival in a friendly and professional manner. Manage incoming calls, schedule appointments, and handle patient inquiries effectively. Maintain patient records, ensuring compliance with HIPAA regulations and confidentiality standards. Utilize OMS software for patient management, including updating health information and processing documentation. Assist with administrative support tasks, including coding and understanding dental terminology. Coordinate with dental providers to ensure smooth clinic operations and facilitate communication between staff and patients. Perform clerical duties such as filing, data entry, and maintaining organized records. Support health information management processes to ensure accurate patient data is maintained. Skills Previous experience as a Medical/Dental Receptionist or in a similar role is preferred. Familiarity with OMS or similar electronic health record systems is an advantage. Knowledge of dental terminology, coding practices, and health information management principles is beneficial. Strong organizational skills with attention to detail to manage multiple tasks efficiently. Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Ability to maintain professionalism under pressure while providing exceptional customer service in a clinical setting. Join our team as a Front Desk Receptionist where you can make a difference in the lives of our patients while contributing to the smooth operation of our practice!
Job Types:
Full-time, Part-time Pay:
$24.00 - $30.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Paid time off