About Us Gorrell Smiles is a well-established, patient-centered dental practice in Mountain View, known for delivering high-quality care in a warm and professional environment. We are looking for someone who truly understands the day-to-day operations of a dental office—someone who can support the team, maintain efficient systems, and ensure every patient feels cared for from their first phone call through checkout. Position Overview We pride ourselves on a culture of professionalism, teamwork, and truly caring for our patients. This is an ideal opportunity for someone seeking a long-term, full-time role in a positive and well-supported office. Responsibilities Greet patients and visitors in a professional and courteous manner Answer incoming phone calls and respond to patient inquiries Schedule, confirm, and manage patient and hygiene appointments Verify insurance information and assist with insurance claims processing Collect patient payments and maintain accurate financial records Update and maintain patient records in the practice management system Coordinate patient flow and communicate effectively with clinical staff Handle incoming and outgoing correspondence, including emails and mail Maintain a clean, organized, and welcoming reception area Ensure compliance with patient privacy and confidentiality regulations Qualifications High school diploma or equivalent required Previous receptionist, customer service, or dental office experience preferred Knowledge of dental terminology and dental insurance is a plus Proficiency with dental practice management software preferred Excellent communication and interpersonal skills Strong organizational and multitasking abilities Professional appearance and positive attitude Ability to work effectively in a fast-paced environment

Position Details Job Type:

Full-time Pay:

$21.00 - $25.00 per hour (depending on experience)

Expected Hours:

40 hours per week Benefits Medical Plan Retirement Savings Plan Employee discounts Paid time off Requirements 1-2 years of dental office experience preferred Ability to commute to Mountain View, CA (required) Work location: In person

Pay:

$21.00 - $25.00 per hour

Work Location:

In person