Experienced Dental Treatment Coordinator /

Front Office Professional Location:

SF Peninsula Compensation:

$27.00

•$33.00 per hour (DOE)

Position Type:

Full-Time Join a Respected, Established Practice Our highly regarded, long-standing dental practice in the San Francisco Peninsula is seeking an experienced Dental Treatment Coordinator / Front Office Professional to become a key member of our team. We are looking for someone who takes pride in providing exceptional patient care, excels at communication, and enjoys helping patients navigate their dental treatment with confidence. This position is ideal for a motivated professional who values teamwork, accountability, and the opportunity to make a meaningful impact every day. If you are an experienced dental front office professional who enjoys building relationships, keeping schedules productive, and creating outstanding patient experiences, we would love to meet you. What Makes This Opportunity Different? Established and respected practice with a loyal patient base Supportive, experienced doctor and team Positive, patient-centered office culture Opportunity to make a meaningful contribution and be valued for your expertise Long-term career opportunity with room for professional growth What We're Looking For The ideal candidate will possess: Minimum 2 years of dental front office experience (treatment coordination experience preferred) Strong knowledge of dental insurance verification and benefits Experience presenting treatment plans and discussing financial arrangements Excellent organizational and scheduling skills Outstanding verbal, written, and interpersonal communication skills Ability to remain calm, professional, and solution-oriented in a fast-paced environment Strong attention to detail and follow-through High level of integrity, professionalism, and accountability A positive attitude and genuine commitment to patient care Key Responsibilities Patient Communication & Scheduling Manage incoming and outgoing patient communications via phone, text, email, and in-person interactions Confirm appointments and maintain an efficient, productive schedule Utilize unscheduled treatment and hygiene recall lists to maximize schedule utilization Assist patients with scheduling and treatment coordination Treatment Coordination Present treatment plans and discuss recommended care with patients Help patients understand treatment options, insurance benefits, and financial arrangements Coordinate referrals and specialist appointments as needed Insurance & Administrative Duties Verify insurance eligibility and benefits prior to appointments Review patient accounts and ensure accurate documentation Process incoming specialist reports and correspondence Manage office email, voicemail, and patient communications promptly and professionally Maintain accurate patient records and chart documentation What We Value We are seeking someone who: Treats patients like family Enjoys creating a welcoming and positive environment Works collaboratively with doctors and team members Takes ownership of their responsibilities Communicates with confidence, professionalism, and empathy Is dependable, proactive, and committed to excellence Compensation & Benefits Competitive hourly compensation based on experience Health insurance 401(k) Paid time off Supportive team environment Long-term career opportunity within a respected practice Schedule Full-Time Monday

•

Friday Work Location:

In Person If you are an experienced dental front office professional looking for a practice where your skills, judgment, and dedication will be appreciated, we encourage you to apply.

Pay:

$27.00

•$33.00 per hour Expected hours: 32.0

•38.0 per week

Benefits:

401(k) Continuing education credits Employee discount Free parking Paid sick time Paid time off

Experience:

Dental receptionist: 2 years (Required)

Work Location:

In person