Folsom Dental Specialties is a growing dental specialty practice in Sacramento, California, and we are looking for an energetic, dependable, and personable Dental Receptionist / Front Desk Coordinator to join our team. We believe the front desk sets the tone for the entire patient experience. We are looking for someone who is warm, professional, organized, detail-oriented, and genuinely enjoys helping people. This is a great opportunity for someone who wants to be part of a growing practice, take ownership of their position, and develop professionally with our team. What You'll Be Responsible For Warmly greeting and welcoming every patient Checking patients in and out Making sure patient paperwork and forms are completed accurately Answering incoming phone calls professionally Scheduling and coordinating appointments as needed Collecting copays and patient payments Entering and updating patient information in Dentrix Scanning and organizing documents Monitoring voicemail and routing messages appropriately Keeping the reception area organized, professional, and welcoming Communicating closely with our Treatment Coordinator, clinical team, and management Assisting with general front-office administrative duties Following through on assigned tasks without needing constant supervision What We're Looking For Excellent customer service skills A friendly, positive, and professional personality Strong verbal and written communication Excellent attention to detail Dependability and punctuality Strong organizational skills Ability to multitask in a busy dental environment Comfortable communicating with patients both in person and over the phone Willingness to learn and accept feedback Someone who takes initiative rather than waiting to be told what to do A team-oriented attitude Dentrix experience is a plus Dental front-office experience is preferred, but not required for an exceptional candidate Dental Experience While previous dental experience is certainly helpful, we are willing to train the right person. For us, attitude, reliability, professionalism, attention to detail, and the way you treat patients are extremely important. Systems can be taught. We are looking for someone who naturally takes pride in providing excellent service. Our Culture We are building a team of people who care about their patients, their coworkers, and the success of the practice.
We value:
Professionalism Accountability Teamwork Initiative Attention to Detail Exceptional Patient Care We want team members who are excited to come to work, support one another, communicate well, and continuously look for ways to improve. If you are looking simply for a place to clock in and clock out, this may not be the right position. If you are looking for an opportunity to become an important part of a growing dental practice where your work matters, we would love to meet you.
Job Type:
Full-timeLocation:
Sacramento, CADental Experience:
Preferred, but we will train the right candidate
Dentrix Experience:
Preferred How to Apply Please submit your resume through Indeed. When applying, please include a short response to this question: "What do you believe makes someone exceptional at the front desk of a dental office?"