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Medix Staffing Solutions

Dental Front Desk

Career Insights for Medical Secretary

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$47,290 / year median in California

+10% projected growth

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Job Description

Job Description We're seeking a friendly, organized, and customer-focused Bilingual Spanish Dental Front Desk Coordinator to join a busy dental practice in San Fernando. This role is ideal for someone with prior Dental Front Desk experience who thrives in a fast-paced environment and enjoys delivering exceptional patient care. Detailed Responsibilities Schedule appointments and manage provider calendars Check patients in and out while collecting copays Verify dental insurance eligibility and benefits Answer a high volume of phone calls and respond to patient emails Maintain patient records and perform chart audits using eClinicalWorks Coordinate patient flow for a busy office supporting four dentists Provide outstanding customer service at every patient interaction Occasionally provide backup coverage at the Panorama City office if needed Qualifications Minimum of 1 year of Dental Front Desk experience (required) Bilingual in English and Spanish (required) Experience with scheduling, insurance verification, patient registration, and copay collection Proficient with eClinicalWorks (preferred) Dental Assistant experience or certification is not required
Schedule:
Monday-Friday | 8:00 AM-5:00 PM • We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO), and the California Fair Chance Act (CFCA). • As a job position within our Allied division, a successful completion of a background check may be required as a condition of employment. This requirement is directly related to essential job functions including but not limited to: providing direct patient care, accessing medical and confidential records, accessing and administering prescription medication or other drugs, working within a clinical setting, handling sharp instruments, conducting medical procedures, and working within departments that care for vulnerable populations, such as, minors, elderly and those with physical or mental disabilities. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.