Bass Medical Group is seeking a motivated, medical receptionist, preferably with front desk experience, Monday through Friday 8- 5 pm for our Family Pracitice in San Ramon. Part time maybe an option. This position is ideal for an individual who enjoys working in a fast-paced environment, where multi-tasking skills are key. Greet patients and visitors in a warm and professional manner. Answer and direct incoming phone calls and respond to patient inquiries. Schedule and reschedule patient appointments. Check patients in and out and maintain accurate demographic and insurance information. Verify insurance eligibility and collect copays, deductibles, and other patient balances as required. Obtain and update patient registration forms and medical records. Communicate with providers, medical assistants, pharmacies, and other healthcare providers as needed. Maintain patient confidentiality and follow HIPAA and office privacy policies. Enter and update information accurately in the electronic medical record (EMR) system EPIC Handle incoming and outgoing correspondence, faxes, and medical records. Assist with general administrative duties and other tasks as assigned.

Competencies:

Attention to detail, listening skills, excellent verbal and written communication skills, time-management, compassion/empathy, knowledge of commonly used medical terminologies, professionalism, problem-solving.

Strongly preferred qualifications:

Electronic Health Records experience (EPIC) Preferred. Previous medical office, healthcare front desk experience preferred. Knowledge of medical terminology and insurances are a plus.

Education Requirements:

High School diploma

Pay:

$21.00 - $24.00 per hour Expected hours: 24.0 - 40.0 per week

Benefits:

401(k) Health insurance Paid time off Retirement plan

Work Location:

In person