Medical Receptionist The Training Room - 3.7 Santa Barbara, CA Job Details Full-time $25 - $35 an hour 1 day ago Benefits Paid time off Qualifications Bilingual In-person patient registration Patient scheduling systems Medicare Phone communication Medical insurance coverage verification Health insurance policy knowledge Greeting customers Health insurance customer support HIPAA Client file management Care documentation Assisting medical staff Medical coding experience in outpatient clinics Medical scheduling Clinical data entry Medicare regulations Electronic health record (EHR) management for billing and coding Health information regulatory compliance Document review Organizational skills Multi-line phone systems Productivity software 10 key typing Handling patient inquiries Clinical confidentiality policies Clinical documentation standards Managing patient records Care plans Medical debt collection accounts Full Job Description Job Overview We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your responsibilities will include managing patient appointments, verifying insurance information, maintaining accurate medical records, and providing exceptional customer service. The ideal candidate will possess strong administrative skills, familiarity with electronic health record (EHR) systems, and a passion for supporting quality healthcare delivery. This position offers an engaging environment where your organizational skills and healthcare knowledge will make a meaningful impact on patient care. Responsibilities Greet patients warmly and assist them with check-in procedures using EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Schedule appointments efficiently while managing calendar updates and cancellations Verify insurance coverage, process medical collections, and handle billing inquiries in compliance with HIPAA regulations Review and update patient documentation, including care plans, CPT coding, ICD-9/ICD-10 coding, and Medicare information Manage medical records accurately through electronic health records management systems Answer multi-line phone systems with professional phone etiquette and provide clear communication regarding appointment details or medical inquiries Maintain clinic organization through filing, data entry (including 10 key typing), and ensuring confidentiality of all health information in accordance with clinical confidentiality policies Experience Prior clinic experience or medical office management experience is highly preferred Demonstrated proficiency with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks Strong knowledge of health insurance processes including Medicare billing and health information management Experience with medical coding (ICD-9/ICD-10), CPT coding, and documentation review to support accurate billing and recordkeeping Bilingual abilities are a plus to enhance patient communication and service delivery Excellent computer skills with Microsoft Office suite for administrative support tasks Proven customer service skills in a healthcare setting with the ability to handle sensitive information discreetly Join our team to contribute to a compassionate healthcare environment where your organizational expertise and technical skills help deliver outstanding patient experiences. We value dedicated professionals committed to maintaining clinical confidentiality policies while providing top-tier administrative support. This role is ideal for individuals passionate about healthcare administration who thrive in fast-paced settings requiring attention to detail and excellent communication skills.

Pay:

$25.00 - $35.00 per hour

Benefits:

Paid time off

Work Location:

In person