Job Summary Join our dynamic dental team as a Customer Service Representative, where your enthusiasm and dedication will help create a welcoming environment for patients seeking exceptional dental care. This role is perfect for individuals eager to develop their skills in a fast-paced, friendly setting. With onsite training provided, you'll learn the ins and outs of patient interaction, appointment coordination, and office operations, setting you up for success in the healthcare industry. Your positive attitude and commitment to service will be the driving force behind memorable patient experiences and smooth office workflows. Duties Greet patients warmly upon arrival, ensuring they feel comfortable and valued from the moment they step into our office Schedule, confirm, and reschedule patient appointments efficiently using our practice management software Answer phone calls promptly, providing clear information and directing inquiries to the appropriate team members Collect and verify patient information, insurance details, and medical histories with accuracy and professionalism Assist with administrative tasks such as filing, data entry, and maintaining organized patient records Educate patients on treatment plans, financial policies, and appointment preparations to foster trust and understanding Collaborate with dental staff to ensure seamless patient flow and exceptional service throughout their visit Experience Previous customer service experience is preferred but not required; we provide comprehensive onsite training to help you succeed Strong communication skills with a friendly, energetic demeanor that puts patients at ease Ability to multitask efficiently in a busy environment while maintaining attention to detail Basic computer literacy; familiarity with dental practice management software is a plus but not mandatory A proactive attitude with a willingness to learn and grow within the dental healthcare field This position offers an exciting opportunity to develop valuable skills in customer service within a supportive team environment. We value motivated individuals who are eager to make a positive impact on patients' lives through excellent service. Join us today and be part of a vibrant practice dedicated to health, happiness, and professional growth!

Pay:

$27.00 - $32.51 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Application Question(s): Are you able to work on Saturdays? What's your expected salary?

Work Location:

In person