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Trident Smiles Dental
Front Office Coordinator (3 Years Dental PPO Experience Required)
Career Insights for Medical Secretary
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Based on California data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$47,290 / year median in California
+10% projected growth
Job Description
We are a dental practice located in Sunnyvale, CA with office hours M-F 9am to 6pm. We are looking for an experienced, driven and team-oriented front office personnel with exceptional phone and customer service skills who has worked in insurance (ppo) based office. Must have previous dental experience with dental terminology, dental insurance and treatment presentation. Additionally, must have excellent computer skills and we will provide on the job training for our dental software. Our practice offers a competitive salary, benefits package, retirement planning and bonuses based on performance.
Responsibilities include:
- Answering incoming calls for information on dental procedures and scheduling appointments
- Insurance Verification, billing and following up with insurance companies to ensure that claims are paid on time
- Preparing and presenting treatment plans to patients
- Marketing and promoting the practice to bring in new patients
Required Skills:
- Detail oriented, tech savvy, highly energetic, multi-tasking ability
- Effective communication skills, the ability to maintain a good rapport with patients and staff members and conflict resolution experience