Required Education:

• High school diploma or equivalent experience

Required Qualifications:

• 6+ months working in a customer service-based role

Preferred Qualifications:

• 1+ years of experience working in a customer service role
• 1+ year working in a healthcare office setting

General Role Description:

• As a Medical Receptionist I , you will be responsible for providing patient-oriented service in a clinical or front office setting; performing a variety of clerical and administrative duties related to the delivery of patient care, including greeting and checking in patients, answering phones, collecting patient co-pays and insurance payments, processing paperwork, and performing other front office duties as required in a fast-paced, customer-oriented clinical environment.

Responsibilities:

• Greet patients and direct them to appropriate departments.
• Answer multiple phone lines, direct calls, and take messages as needed.
• Verify patient information and insurance eligibility; collect payments.
• Direct patients to complete forms and process patient-related paperwork.
• Inform the provider's assistant of no-shows and cancellations.
• Make follow-up appointments for patients and call patients to confirm appointments.
• Contact "bumped" patients and reschedule appointments as appropriate.
• Perform various front-office duties in a fast-paced, customer-oriented clinical environment as assigned.
• Only those lawfully authorized to work in the designated country associated with the position will be considered.
• Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.