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Torrance Memorial Medical Center
Medical Receptionist
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Based on California data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$47,290 / year median in California
+10% projected growth
Job Description
Primary Medical Receptionist duties will include but are not limited to: Greet all patients and visitors to ensure a friendly, welcoming and professional clinic atmosphere Check In/Check Out patients Answering, screening, and directing high volume of phone calls to appropriate parties without error Scheduling appointments Verifying insurances Reviewing patient registration forms for accuracy and completeness Verifying insurances and requesting co-payments Scanning documents into patient's electronic medical record Assures all patients private health information is properly shredded after it is scanned. Secondary Medical Receptionist duties will include but are not limited to: Answering, screening, can directing phone calls to appropriate parties without error Scheduling patient appointments Calling "no-show" patients and rescheduling them for another appointment Delivering patient messages to providers, care teams, and patients Timely responses to patient inquire and timely completion of assigned task Manage faxes, copying and scanning as needed Provides back-up support to the other office departments as necessary