Front desk, administrator

KINNEY PHYSICAL THERAPY & WELLNESS, P.C.

Westlake Village, CA Job Details Full-time $24 - $30 an hour 1 hour ago Qualifications Bilingual Visitor query response In-person patient registration Patient scheduling systems Medical billing and coding data entry Medicare Phone communication Computer literacy Greeting customers HIPAA Assisting medical staff Phone call screening Administrative experience Clinical data entry Health insurance knowledge Electronic health record (EHR) management for billing and coding Health information regulatory compliance Dental office experience Document quality checks Typing Productivity software 10 key typing Handling patient inquiries Clinical confidentiality policies Clinical documentation standards Managing patient records Medical terminology Patient scheduling via phone Entry level File organization Full Job Description Job Summary We are seeking a dynamic and organized Front Desk Administrator to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, visitors, and staff, ensuring a welcoming and efficient front office environment. Your expertise in medical administrative support, electronic health records management, and healthcare documentation will help streamline clinic operations and enhance patient experiences. This position offers an exciting opportunity to contribute to a professional healthcare setting where your skills in medical billing, coding, and office management will make a meaningful impact. Responsibilities Greet patients and visitors warmly, providing excellent customer service while managing check-in and check-out procedures Schedule appointments using electronic scheduling systems such as Epic, Meditech, or Athenahealth, ensuring accuracy and timely follow-up Manage phone communications with professionalism, answering inquiries, directing calls appropriately, and taking detailed messages Maintain and organize medical records in compliance with HIPAA and clinical confidentiality policies Review documentation for completeness and accuracy, including care plans, billing information, and medical records Assist with medical billing processes by understanding insurance requirements like Medicare, CPT coding, ICD-9/10 coding, and EHR systems Support administrative tasks such as filing, data entry using Microsoft Office tools, and 10-key typing with precision Skills Strong knowledge of electronic health record (EHR) systems including Hello Note Proficiency in medical terminology, medical coding (ICD-9/10), CPT coding, and health insurance processes including Medicare billing Excellent customer service skills with the ability to handle phone etiquette professionally and manage patient interactions effectively Bilingual abilities are highly desirable to serve diverse patient populations Prior clinic or medical office experience is preferred; dental clinic experience is a plus Familiarity with healthcare documentation review and health information management practices Strong computer skills including Microsoft Office Suite; ability to learn new software quickly Knowledge of clinical confidentiality policies and HIPAA compliance standards Effective organizational skills for managing medical records, filing systems, and appointment schedules Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail This role is an excellent fit for motivated individuals with a passion for healthcare administration who thrive on providing exceptional patient service. Join us to be part of a dedicated team committed to delivering quality care through efficient office management!

Pay:

$24.00 - $30.00 per hour

Work Location:

In person