Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Schedule and confirm patient appointments using Dentrix.
- Answer phone calls and respond to patient inquiries or concerns.
- Verify insurance coverage (PPO, HMO, MEDI-CAL) and collect necessary patient information.
- Assist with medical administrative support tasks, such as filing, data entry, and record keeping.
- Coordinate with dental staff to ensure smooth patient flow and efficient operations.
- Provide excellent patient service by addressing their needs and concerns in a professional manner.
- Maintain cleanliness and organization of the front desk area.
Skills:
Demonstrated ability to organize work under pressure Demonstrated ability to function with multiple priorities and interruption Bilingual in Vietnamese Proficiency in Dentrix for scheduling and managing patient records High School Diploma or equivalent
Job Type:
Part-time Pay:
$18.00
00 per hour
Benefits:
Employee discount Flexible schedule Paid sick time
Experience:
Dental receptionist: 1 year (Preferred) Customer service: 1 year (Preferred) Dental terminology: 1 year (Preferred)
Work Location:
In person