Bright Futures Psychiatry is expanding again and looking for passionate Medical Front Office Staff to join our team as a closer. We are a 100% PMHNP female owned practice, founded by an Air Force Veteran , and located in the beautiful Broadmoor area of Colorado Springs .

Our mission is simple:

remove barriers for providers so they can focus on delivering high-quality mental healthcare . Why Bright Futures Psychiatry? Collaborative & Supportive Culture - Work closely with PMHNPs and therapists in a team-driven environment. Client-Centered Approach - We empower you to practice at the top of your licensure and prioritize excellent client care. Work-Life Balance - Flexible scheduling with in-office, remote, or hybrid options, depending on the role. Strong Leadership & Growth - Be part of a team shaping the future of psychiatric care in Colorado.

What You'll Do:

The ideal candidate will effectively manage their front office day-to-day duties in support of established policies, goals, and objectives while promoting a positive environment for staff and clients. Comfortable with E.H.R. Check's clients in/out Collects co-pays/co-insurance Opens/closes daily batches Balance end of day closeout Updates demographics (picture, address, phone number, insurance cards) Uploads insurance cards to E.H.R. Schedules/reschedules visits Provides 10-minute call ahead for onsite & telehealth visits Prepares no-show/late cancellation letters/emails Manages technical difficulties Manges team chats Manages transfer calls Manages E.H.R. messaging Manages info emails Other duties as assigned

What We're Looking For:

High school degree, GED required Ability to remain calm under pressure and with competing priorities A working knowledge of behavioral health preferred Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions. Maintain confidentiality at all times.

Preferred:

Basic Life Support (active AHA Provider Certification)

Compensation & Benefits:

Pay Rate:

$17.46-$21.34 per hour (based on experience) Medical, Dental, & Vision Insurance (company covers a very generous portion) 401(k) with 5% employer match Paid Time Off Paid Organizational Holidays Paid Floating Holidays Paid Sick Leave Student Loan Reimbursement Program Continuing Education Fund Bonus Program Join a team that values excellence, collaboration, and client care. If you're looking for a fulfilling career in a supportive environment, apply today! To apply, please submit your application through the job posting where you found this role or visit: https://www.brightfuturespsychiatry.com/careers