Maven Smile Design is growing, and we are seeking a dynamic and highly organized Front Office Coordinator to serve as the welcoming face of our organization! We are a privately owned, growing general dental practice, providing a wide range of general and expanded dental services to our community in Northern Colorado . We are passionate about excellent patient care, continued learning, and building a team that enjoys coming to work every day. This vital role involves managing front desk operations, providing exceptional customer service, and ensuring smooth administrative workflows. The ideal candidate will possess strong communication skills, technical proficiency, and a proactive attitude to support daily office functions and enhance overall efficiency. If you love connecting with people, creating exceptional patient experiences, and being part of a team that genuinely cares about what they do, we'd love to meet you. Join us and be a key contributor to creating a professional, friendly, and productive environment for patients and staff alike! What We're Looking For Our ideal Front Office Coordinator is someone who is/has: Professional, friendly, and personable with a genuine passion for helping people Goal-oriented, self-disciplined, and proactive Warm, confident, and comfortable communicating with patients in person, over the phone, and electronically Excited to learn, grow, and take ownership of their role A strong communicator who can build trust and positive relationships with patients and staff Organized, detail-oriented, and able to multitask in a fast-paced environment A positive team player who thrives in a collaborative, patient-centered environment Passionate about creating an exceptional patient experience Confident in discussing treatment, scheduling, financial arrangements, and insurance with patients Professional in appearance, communication, and conduct Dental experience required; experience with Open Dental is a plus Proficiency in Microsoft Word and Excel Understanding of dental insurance and insurance terminology Amazing personality and a genuine desire to serve others is a must! What You'll Do As our Front Office Coordinator , your responsibilities will include: Helping ensure every patient has an exceptional experience from their first contact through their entire visit Welcoming patients and creating a warm, professional and friendly first impression Managing the front desk and daily patient flow with clear communication Scheduling and confirming patient appointments Answering incoming phone calls, texts, emails, and patient questions Collecting patient payments and assisting with financial discussions Verifying dental insurance benefits Managing insurance claims and following up on outstanding claims Managing dentist and hygienist schedules to ensure efficient use of the schedule and support practice production goals Following up with patients on unscheduled treatment Managing recall and re-care lists Monitoring and managing accounts receivable Assisting with clinical charting for the dentist and hygienist as needed Communicating effectively and professionally with patients and the entire dental team Conduct work in compliance with Federal, State, and other regulations (i.e. OSHA, HIPAA, ADA, etc.) and clinic policies and practices Why Maven Smile Design? We believe that taking great care of our patients starts with taking great care of our team. At Maven Smile Design, you'll be joining a practice that is: Privately owned and patient-centered Growing and forward-thinking Hardworking, supportive, and FUN! Committed to continued education and professional development Focused on delivering an exceptional patient experience Dedicated to creating a positive team culture Passionate about doing things the right way—not simply the way they've always been done Committed to finding the right people and helping them grow We're looking for someone who wants more than just a job—we're looking for someone who wants to be part of a team, make a difference in patients' lives, and grow with us. Schedule Monday, Thursday, Friday & Saturday 8:00 AM-5:00 PM If you're a professional, friendly, outgoing, organized, and motivated person who loves working with people and thinks you could be a great fit for Maven Smile Design , we'd love to hear from you! We're excited to learn more about you and hopefully welcome you to the Maven Smile Design team!

Pay:

$20.00 - $30.00 per hour Expected hours: No more than 40.0 per week

Benefits:

401(k) Dental insurance On-the-job training Opportunities for advancement Paid sick time Paid time off Uniform allowance

Education:

Associate (Required)

Experience:

Dental office: 1 year (Required)

Work Location:

In person