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PARKER FAMILY CARE
Front Office Receptionist for Family Practice
Career Insights for Medical Secretary
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Based on Colorado data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$40,820 / year median in Colorado
+10% projected growth
Job Description
Parker Family Care is a busy, patient-focused family practice seeking a friendly, organized, and dependable Front Office Receptionist to join our team. As one of the first points of contact for our patients, this position plays an important role in creating a welcoming and positive experience from the moment patients walk through our doors. Responsibilities Greet patients warmly and professionally and assist with the check-in process. Provide patients with appropriate medical and office forms and ensure forms are completed accurately. Collect co-pays and other payments as needed. Verify and validate insurance information and insurance cards. Notify the appropriate medical assistant/provider when patients arrive. Answer and direct incoming phone calls in a professional and courteous manner. Schedule, confirm, and coordinate patient appointments. Assist with patient check-out and follow-up scheduling. Maintain accurate patient information and documentation. Assist with general administrative and front-office duties as assigned. Protect patient privacy and maintain confidentiality in accordance with HIPAA regulations. Qualifications & Skills Previous medical office or healthcare front-desk experience. Knowledge of HIPAA regulations and patient confidentiality . Excellent organizational and administrative skills. Meticulous attention to detail. Ability to multitask and prioritize responsibilities in a busy, fast-paced medical office. Strong communication and interpersonal skills. Team player. Professional, friendly, and compassionate approach when interacting with patients. Dependable, punctual, and able to work effectively as part of a team. Strong problem-solving skills and the ability to remain calm and professional in a busy environment.