Job Summary We are seeking a dynamic and compassionate Orthodontic Treatment Coordinator to join our dedicated dental team. In this vital role, you will serve as the primary point of contact for patients undergoing orthodontic treatment, guiding them through their journey with professionalism and enthusiasm. Your expertise will ensure seamless communication between patients, providers, and insurance companies, fostering a positive experience from initial consultation to post-treatment follow-up. This position offers an exciting opportunity to make a meaningful impact on patients' smiles while working in a fast-paced, supportive environment. Responsibilities Welcome and greet patients warmly, establishing a friendly and professional rapport Coordinate patient appointments, treatment plans, and follow-up visits efficiently Educate patients on orthodontic procedures, treatment options, and care instructions clearly and confidently Manage patient records using electronic health records (EHR) and patient management software with accuracy and confidentiality Verify insurance coverage, submit claims, and assist patients with financial arrangements and health insurance questions Communicate effectively via phone and client communication channels to answer inquiries and provide updates Maintain compliance with health regulation policies and ensure adherence to privacy standards such as maintaining patient confidentiality Support administrative tasks including data entry, typing reports, and managing medical documentation with precision Qualifications Previous experience in a medical office setting or dental practice is highly preferred Proficiency in Microsoft Office applications (Word, Excel) for documentation and communication purposes Strong knowledge of health regulation policies and medical administrative support procedures Familiarity with patient management software, EMR/EHR systems, and electronic health records management Excellent customer service skills with the ability to communicate clearly and empathetically with diverse patient populations Understanding of health insurance processes, including verification, claims submission, and benefits explanation Knowledge of medical terminology relevant to orthodontics or dental care is advantageous Ability to handle phone communication professionally while managing multiple tasks efficiently Strong typing skills for accurate data entry and documentation Perks of joining our team? Consistent hours Competitive pay Team unity Great doctor Fun, private office Room to grow If you are interested in being a part of the team please send us your resume with your requested pay!

Required experience:

Orthodontic:

1 year

Customer Service:

1 year

Sales:

1 year

Administrative Skills:

1 year

Pay:

From $23.00 per hour Expected hours: 40.0 per week

Benefits:

Paid time off

Work Location:

In person