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P
Pedi-Care
Medical Receptionist
Career Insights for Medical Secretary
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Based on Connecticut data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$44,674 / year median in Connecticut
+16% projected growth
Job Description
The Medical Secretary in our busy pediatric practice is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and registers arriving patients Answers incoming calls promptly and professionally, evaluates priority, and directs calls appropriately according to urgency and subject matter Schedules new patient appointments accurately, and informs patients of essential preparation requirements prior to visit Reviews daily report of appointment confirmations to ensure accurate schedule and appropriate communications with patients Collects co-payments and office charges as needed and explains office payment billing policies to patients