Dental Receptionist Published September 17, 2026

Washington, District Of Columbia Job ID:

39670

Key Responsibilities & Details Hours:

Monday-Friday, 7:15am-4:15pm

Parking:

if the candidate is planning to drive, they are responsible for covering the cost of parking. The garage at the office building is $13 day. Monthly parking is $280 + tax ($308). There are other parking garage options around too.

Job Requirements:

High School Diploma or equivalent required At least 1-2 years of dental reception experience required Experience working in a dental office a plus EMR experience They work on TDO (endodontic specific EMR) Must have consistent work history Knowledge of appointment scheduling Experience of answering a high volume of patients' calls Strong technical computer skills Experience checking patients in/out and processing payments

Position Overview:

Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals. Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures. Schedules and adjusts patient appointments to maximize the patient Establishes, maintains and keeps patient files and records up to date (i.e. address, phone number, insurance information, etc.). Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments. Prepares correspondence, memos, and other documents, as requested by doctors. Uses computer, fax, or courier service to transmit information or documents when requested. Keeps the front desk and reception areas clean. Performs necessary duties associated with checking patients in and out. Produces the doctor's call list and provides to the doctor each day, as necessary. Calls patients the day before to remind them of a scheduled appointment time, or monitors the automatic communication system and maintains accuracy. Adheres to all safety and health regulations. Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed. Keeps staff and doctor informed of scheduling problems, issues or concerns Organizes daily charts and provides to clinical staff for review. Registers new patients, provides necessary paperwork (welcome letter, HIPAA documents), and insures all required documents are completed by the patient. Prepares patient financial action plans. Researches patient insurance benefits on diagnosed treatment. Coordinates patient financial arrangements according to the financial policy. Maintains appropriate financial documentation, including signed financial agreements if financing treatment. Records patient financial discussions. Arranges the patient's treatment-planning schedule and books appointments. Monitors payments to ensure treatment financing is followed through appropriately. Reviews patient charts for any incomplete treatment. Verifies charts have complete insurance information. Estimates costs of treatment provided.

Knowledge/Skills/Abilities:

Knowledge of appointment coordinator procedures. Knowledge of English composition, grammar, spelling, and punctuation. Skilled in the use of standard office equipment including: telephones, calculators, copiers, fax, computers, and computer software (MS Excel, Word, Practice Management software). Ability to maintain composure and professionalism when exposed to stressful situations. Ability to engender trust from the doctors, co-workers, and patients. Maintain confidence with the patient regarding abilities of doctors and staff. Ability to work cooperatively with management, internal doctors, staff, patients, and referring doctors. Ability to prioritize, organize, and complete tasks in a timely and independent manner. Ability to accept constructive criticism. Ability to understand and follow written and verbal instructions. Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality. Ability to communicate and express thoughts and ideas competently. Ability to quickly grasp relevant concepts regarding duties and responsibilities. Ability to greet visitors professionally and courteously. Ability to work cohesively as a team. Job Application You are applying for Dental Receptionist (Ref 39670 ) . Please complete the form below and attach your resume. Email Address Phone Number Full Name Street Address City State Select a state Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Zip Code Desired Salary Range Please Select a Range $30,000 - $50,000 $50,000 - $80,000 $80,000+

Type of Employment Desired:

Full Time Part Time Temporary Upload Resume (Optional) No file chosen Max.

file size:

128 MB. Submit Application Why Apply for This Role? Our recruiters work directly with hiring managers to ensure your application is reviewed quickly. Applying through Complete Staffing gives you access to roles and insights you will not find elsewhere. Dedicated support from a recruiter who understands your background. Insight into company culture, hiring timelines, and compensation. Access to additional opportunities that match your skills and preferences.