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Dr. Blessilda Liu MD, Dr. Alexander Liu MD

Front Desk Receptionist / Medical Biller

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What they do

A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.

$38,088 / year median in Florida

+17% projected growth

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Job Description

We are seeking a friendly, dependable, and organized Front Desk Receptionist / Medical Biller to join our medical office. This position combines patient-facing front desk responsibilities with medical billing, coding, referrals, and insurance-related duties. As one of the first points of contact for our patients, you will play an important role in creating a welcoming and professional experience. The ideal candidate is courteous, detail-oriented, comfortable managing multiple responsibilities, and able to work well with physicians and office staff. We are looking for someone who takes pride in their work, cares about our patients, and is willing to learn. Responsibilities Greet, check in, and assist patients in a friendly and professional manner. Answer phone calls and respond to patient inquiries with excellent phone etiquette. Schedule and manage patient appointments. Assist with medical coding and ensure appropriate codes are entered accurately. Perform medical billing duties, including posting payments and addressing billing inquiries. Communicate with insurance companies regarding claims, coverage, and payment issues. Obtain prior authorizations for procedures, imaging, and other medical services. Prepare and send referrals and medical orders. Process incoming medical record requests and send patient records as authorized. Maintain organized and accurate patient records and office documents. Keep the front desk and reception area organized and presentable. Assist with other office responsibilities as needed. Requirements Previous experience in medical billing, coding, medical reception, or a similar administrative role is preferred. Familiarity with medical terminology, insurance processes, and coding is advantageous. Strong clerical and data-entry skills with excellent attention to detail. Familiarity with office equipment, including printers and fax machines. Excellent time-management skills and the ability to prioritize multiple tasks effectively. Strong verbal and written communication skills. Dependable, professional, and able to work well with physicians and office staff. Willingness to learn both front desk and medical billing responsibilities. Bilingual proficiency is a plus but not required. We are looking for someone who will contribute to a positive, professional environment for both our patients and staff.
Work Location:
In person