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Coconut Creek Optical
Front Desk Receptionist — Optical Practice (Temporary)
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$38,088 / year median in Florida
+17% projected growth
Job Description
Front Desk Receptionist — Optical Practice (Temporary) Coconut Creek Optical Coconut Creek, FL Job Details Temporary | Part-time | Per diem $15
- $17 an hour 6 hours ago Qualifications Computer operation Optical experience Computer literacy English Scanning Desktop applications Document imaging Full Job Description Job Overview Our front desk is the first thing every patient sees, and for two weeks we need someone reliable to hold it down while our regular receptionist is on vacation.
ABOUT US
Coconut Creek Optical is an independent, locally owned optical practice. We handle eye exams, prescription eyewear, and contact lenses for families across the community. We're a small team, which means the person at the front desk matters — patients remember how they were greeted, and we take that seriously.ABOUT THE ROLE
You'll run patient check-in on exam days. That means greeting patients as they walk in, collecting and scanning their insurance card and driver's license, uploading those documents into our EMR system (iTRUST), confirming their information is current, and getting them ready for the doctor. Between check-ins you'll answer the phone, book and confirm appointments, and keep the front desk organized. We'll train you on our workflow — you don't need to have used iTRUST before.WHAT YOU'LL DO
- Greet and check in patients as they arrive for their exam appointments
- Scan insurance cards and driver's licenses and upload them accurately into the i
TRUST EMR
system- Verify and update patient demographic and insurance information at check-in
- Answer incoming calls, schedule and confirm appointments, and take messages
- Keep the reception area and front desk tidy and welcoming
- Handle patient information carefully and confidentially at all times
WHAT WE'RE LOOKING FOR
Required:
- Previous front desk, reception, or customer service experience
- Comfortable with everyday computer work — email, web-based software, scanning and uploading documents
- Professional, friendly, and calm with people face-to-face and on the phone
- Careful and accurate with details (a mistyped insurance ID creates real problems downstream)
- Reliable and punctual — this role exists to cover specific scheduled days
- Authorized to work in the
United States Preferred:
- Bilingual English/Spanish — strongly preferred, as some of our patients prefer Spanish
- Experience in a medical, dental, or optical office
- Familiarity with any EMR or practice management system (iTRUST, Eyefinity, OfficeMate, RevolutionEHR, Crystal PM, or similar)
- Experience with insurance verification or vision plans (VSP, EyeMed, Davis Vision)
HOW TO APPLY
Apply through Indeed with your resume. We're moving quickly on this one — we'll reach out to schedule a short phone call within a couple of days. Coconut Creek Optical is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.Pay:
$15.00- $17.