Overview Job Overview Victory Therapy Solutions is a growing pediatric speech therapy practice dedicated to providing compassionate, high-quality care to children and their families. We are seeking a friendly, organized, and motivated Medical Receptionist to join our team. This individual will serve as the first point of contact for our families and play a vital role in creating a welcoming, professional, and efficient office environment. If you enjoy working with children, have excellent communication skills, and take pride in keeping an office organized and running smoothly, we would love to hear from you. At Victory Therapy Solutions, you'll become part of a supportive team that is passionate about making a meaningful difference in the lives of children and their families every day. Responsibilities Greet patients warmly, verify their information, and assist with check-in and check-out procedures using Electronic Health Record (EHR) systems: ClinicSource. Schedule appointments efficiently, coordinate provider calendars, and manage appointment reminders to optimize clinic flow. Verify insurance coverage, perform insurance eligibility checks, and process billing and collections with accuracy using medical billing software. Handle multi-line phone systems with professionalism, practicing excellent phone etiquette to address patient inquiries and direct calls appropriately. Maintain accurate medical records by reviewing documentation, updating patient files, and ensuring compliance with HIPAA and clinical confidentiality policies. Assist with medical billing tasks. Support administrative tasks such as filing, data entry, managing electronic health records (EHR), and ensuring all documentation review is thorough and precise. Skills Proven experience in a medical office or clinic setting with strong knowledge of medical terminology and health information management. Proficiency in EMR/EHR systems. Excellent computer skills including Microsoft Office Suite for documentation and communication purposes. Strong understanding of health insurance procedures including verification and insurance claim submission. Ability to perform medical collection activities accurately while maintaining professionalism and confidentiality. Bilingual abilities are highly valued to serve diverse patient populations effectively. Exceptional customer service skills coupled with effective phone communication and office management capabilities. This position is an integral part of our healthcare team—where your dedication to accuracy, patient care, and administrative excellence will make a meaningful difference every day!

Pay:

$17.00 - $23.00 per hour

Work Location:

In person