Job Summary We are seeking a dynamic and organized Dental Front Desk Receptionist to be the welcoming face of our dental practice. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and positive experience from appointment scheduling to check-out. Your energetic approach and excellent communication skills will help foster a friendly environment while efficiently managing administrative tasks, patient records, and insurance processes. This position offers an exciting opportunity to contribute to high-quality patient care through exceptional customer service and administrative support. Responsibilities Greet patients warmly, verify their information, and assist with appointment scheduling using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks. Manage patient check-in and check-out procedures, ensuring accurate documentation review and data entry. Handle phone communication with professionalism, answering inquiries about appointments, insurance, and treatment plans while maintaining proper phone etiquette. Collect and process payments, insurance claims, and medical collections with attention to detail and accuracy. Maintain organized medical records and ensure compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies. Verify insurance coverage, explain benefits, and assist patients with health insurance questions related to Medicare or other providers. Support clinical staff by managing appointment schedules, coordinating care plans, and facilitating communication between patients and providers. Requirements Proven experience in a medical or dental office setting with strong knowledge of EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks. Familiarity with medical billing, CPT coding (Current Procedural Terminology), ICD-9/10 coding (International Classification of Diseases), and documentation review processes. Excellent computer skills including proficiency in Microsoft Office Suite for administrative tasks. Strong understanding of health insurance policies, medical terminology, and health information management standards. Exceptional customer service skills with the ability to handle phone communication professionally and courteously. Bilingual abilities are highly desirable to serve diverse patient populations effectively. Previous clinic or dental office experience is preferred; familiarity with dental terminology is a plus. Ability to manage multiple tasks efficiently while maintaining clinical confidentiality at all times. Strong organizational skills including filing, 10-key typing, and accurate data entry are essential for success in this role. Join our team as a Dental Front Desk Receptionist where your enthusiasm for helping others meets your passion for administrative excellence! We are committed to supporting your growth in a fast-paced environment that values professionalism, accuracy, and compassionate service every day.

Pay:

$20.00 - $40.00 per hour

Work Location:

In person