Front Desk Medical Receptionist Glanz Aesthetics & Endocrinology Doral, FL Job Details Full-time From $18 an hour 2 hours ago Qualifications Spanish Inventory management HIPAA English Lead Conversion Organizational skills Full Job Description GLANZ Endocrinology / Aesthetics / Wellness- Miami, FL At GLANZ, we provide top-notch care in endocrinology, aesthetics, and wellness in a beautiful, modern office environment. We take pride in offering our patients a unique experience where health, beauty, and well-being come together seamlessly. Our dedicated team focuses on patient satisfaction and results, and we're looking for an exceptional Medical Receptionist Associate to be the face of our practice. GLANZ is quickly growing and is looking for a motivated, energetic and hard-working Medical Receptionist Associate to join our team! As a Medical Receptionist Associate at GLANZ, you will play a key role in ensuring that our patients feel welcomed, valued, and cared for. You will be the first point of contact for patients, whether they are calling to inquire about our services or arriving for their appointments. Your role will combine front desk responsibilities with a focus on sales, requiring you to be organized, customer-oriented, and sales-savvy. In addition, you'll be expected to provide concierge-level customer service, an upbeat and welcoming atmosphere in a high-energy, fast-paced environment, while maintaining professionalism and warmth. You will have the opportunity to learn multiple new services, grow in the industry and have lots of FUN!

Key Responsibilities:

Front Desk Operations:

Greet patients with a friendly and welcoming attitude. Answer phone calls, schedule appointments, and assist with patient inquiries. Check-in and check-out patients, ensuring all necessary documentation is completed. Manage patient intake forms and verify insurance information as needed. Maintain a clean, organized, and aesthetically pleasing front desk area.

Sales & Promotion:

Promote and educate patients on available treatments, services, and packages. Upsell products and services based on patient needs and preferences. Assist in achieving office sales goals through excellent communication and customer engagement.

Patient Care:

Provide exceptional service to every patient, treating them with kindness, patience, and respect. Help ensure a smooth patient experience from arrival to departure. Assist patients in completing forms, explaining procedures, and providing information about treatments.

Administrative Support:

Maintain and organize patient records in accordance with HIPAA guidelines. Coordinate with the medical and aesthetic teams to ensure efficient scheduling and patient flow. Assist with inventory management for office supplies and aesthetic products.

Qualifications:

•

BILINGUAL

Spanish and English

IS A MUST

• 2-3+ years of previous Front Desk or Customer Care experience
• Must demonstrate ability to professionally convert leads and sell services
• Experience in a medical setting preferred Strong organizational skills College Degree Ability to thrive in a fast-paced environment Live near Doral, Fl or the Miami, Fl area

Schedule:

Day shift Full-time status available upon completion of training Fixed hours Weekends off

Work Location:

One location

Pay:

From $18.00 per hour

Work Location:

In person