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GE
Gracy Endodontics
Dental Receptionist
Career Insights for Medical Secretary
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Scorecard
Based on Florida data
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What they do
A Medical Secretary provides secretarial work that requires specialized knowledge of medical terminology and procedures, insurance and billing processes and medical records management. Works with physicians and other clinicians. May gather intake information from patients scheduled for appointments at an office.
$38,088 / year median in Florida
+17% projected growth
Job Description
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Duties:
```- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the dental office's phone system
- Verify patient insurance information and assist with insurance claims
- Collect and process patient payments
- Maintain patient records and update information as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service and address patient inquiries or concerns ```
Requirements:
```- Previous experience working as a dental receptionist is preferred
- Familiarity with dental terminology and procedures
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Proficient in using phone systems and basic computer applications
- Ability to multitask and prioritize tasks effectively
- Friendly, calming, and professional demeanor This position requires the ability to handle a high volume of phone calls, schedule appointments, and provide administrative support in a fast-paced dental office environment.