Job Description Help for Job Description. Opens a new window. Description The Medical Receptionist is responsible for providing front-desk support in a healthcare office. This role greets patients, schedules appointments, manages phone calls, verifies insurance information, updates patient records, and supports smooth daily office operations. Based on general knowledge.

Key Responsibilities:

• Welcome patients and visitors in a professional and friendly manner. Based on general knowledge.
• Answer and route incoming phone calls. Based on general knowledge.
• Schedule, confirm, and reschedule patient appointments. Based on general knowledge.
• Check patients in and out and collect required documentation. Based on general knowledge.
• Verify insurance information and obtain necessary authorizations. Based on general knowledge.
• Maintain accurate patient records and update demographic information. Based on general knowledge.
• Process payments, copays, and balances when applicable. Based on general knowledge.
• Coordinate with clinical staff to ensure efficient patient flow. Based on general knowledge.
• Handle administrative tasks such as filing, faxing, scanning, and data entry. Based on general knowledge.
• Maintain confidentiality and follow healthcare privacy procedures.

Based on general knowledge.

Requirements Qualifications:

• High school diploma or equivalent. Based on general knowledge.
• Previous receptionist, front desk, or medical office experience preferred. Based on general knowledge.
• Familiarity with electronic medical records systems is a plus. Based on general knowledge.
• Strong communication, customer service, and organizational skills. Based on general knowledge.
• Ability to multitask in a fast-paced environment. Based on general knowledge.
• Knowledge of medical terminology and insurance processes preferred.

Based on general knowledge.

Skills:

• Patient service. Based on general knowledge.
• Appointment scheduling. Based on general knowledge.
• Administrative support. Based on general knowledge.
• Attention to detail. Based on general knowledge.
• Time management. Based on general knowledge.
• Professional phone etiquette.

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