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RURAL HEALTH CARE INC dba Aza Health

Front Office Specialist (Keystone)

Pay: Not specified
Posted: 8 weeks ago
Location: 2 locations (Onsite)
Last Updated: 6 days ago
Hours: Full-Time
Expires: 10/20/2026

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Job Description

This is a full time position. Monday-Thursday 8:00 am-6:30 pm
POSITION SUMMARY
The Front Specialist is a multi-functional, fast paced, customer-oriented position. The incumbent may be responsible for one or more of the following: Customer Care Specialist, Backup Support, Cashier, File Room and/or Telephone Operator. Each of these responsibilities serves integral role in AH operations. One of your primary responsibilities is customer service and a team spirit.
POSITION RESPONSIBILITIES
 Greet patients in a polite, prompt and helpful manner.  To receive and take accurate telephone messages.  Strong interpersonal communication skills to support team efforts to the organization.  Direct customers to the appropriate resources when necessary.  Assist patients with necessary paperwork as needed.  Completes necessary paperwork such as encounter forms; uses computer system to generate information necessary for billing  Informs appropriate nursing staff of the patient's arrival.  Enters all information and verifies information for billing and records purposes.  Translation  Confirming appointments