Job Summary Join our dynamic orthodontic practice as a Front Desk Coordinator, where you'll be the welcoming face and efficient organizer of our busy clinic. This vital role combines exceptional patient service with administrative excellence, ensuring smooth daily operations and a positive patient experience. Your energy, attention to detail, and ability to handle multiple tasks will help us deliver top-tier orthodontic care while maintaining a warm, professional environment. Paid position with opportunities for growth and skill development await you! Responsibilities Greet patients warmly upon arrival, ensuring a friendly and professional first impression Manage patient check-in and check-out processes efficiently using EMR (Electronic Medical Records) systems Schedule appointments accurately, coordinate follow-ups, and manage the clinic calendar using medical office management software Verify insurance coverage, process payments, and handle collections related to dental billing. Maintain accurate patient records by reviewing documentation for completeness and compliance with HIPAA confidentiality policies Answer multi-line phone systems with professionalism, providing excellent customer service and guiding patients appropriately Support clinical staff by managing medical records requests, filing documents securely, and ensuring compliance with health information management standards Collaborate with team members to ensure seamless clinic operations, including handling clerical duties such as typing reports, filing documents, and performing 10-key data entry Requirements Excellent customer service skills with professional phone etiquette and effective communication abilities Ability to handle sensitive health information in accordance with HIPAA regulations and clinical confidentiality policies Proficiency in Microsoft Office Suite (Word, Excel) for documentation and administrative tasks Bilingual skills are highly desirable to serve diverse patient populations effectively Strong organizational skills with attention to detail in documentation review and medical record management Ability to multitask efficiently in a fast-paced environment while maintaining a positive attitude Basic computer skills including typing (10-key), filing, and electronic health record management are required Join us as an integral part of our team where your dedication will help create a welcoming environment for every patient. We're committed to supporting your professional growth through ongoing training opportunities in medical billing, coding standards, and customer service excellence. Your enthusiasm for healthcare administration combined with your technical skills will make a meaningful difference in our patients' orthodontic journey!

Pay:

From $17.00 per hour Expected hours: 24.0 - 32.0 per week

Work Location:

In person